At EMTEC, our mission is to provide you with great design and peace of mind at a price you can afford. If your EMTEC product is damaged or in some way unsatisfactory, please follow the appropriate instructions below to contact our International Support Team.

Note: It is important that you contact the appropriate department, as select products are not available in all locations.

If you need assistance in other countries and/or languages, please visit EMTEC International.

If you purchased your EMTEC product from a U.S. retailer, please direct your product and original sales receipt to the retailer for a refund or exchange. Return policies vary per retailer.

If you purchased your EMTEC product in the U.S. and need technical support, click here to open a support case. Please allow reasonable time for response on cases opened online.

Note: U.S. support staff is available Monday thru Friday 9AM - 5PM EST.